Refund policy

All sales are final, and price adjustments cannot be offered on previous purchases. Every product is made to order for you!

If an item arrives damaged, we'll happily replace it for you. Please contact us at aliceinletterland@gmail.com within 72 hours of receiving your order. To issue a replacement in the case of damages, please provide photos to show how the item arrived.

We do our best to ensure accurate color representation, but we cannot ensure that the colors on the website are exactly true to life because this depends on the calibration of your computer/monitor.

We are a small team and unfortunately cannot have the return policy of large companies. Thank you for your understanding.

 

- The Letterland Crew